Skip to main content
SUPPORT

How can we help?

Check the quick guides below or send us a request. We reply by email within 1 business day.

Support email

support@nhacviec.ai

We reply within 1 business day, Monday – Friday.

Quick guides

  • Install the Chrome extension

    1. Download the extension zip file from the Add to Chrome page.
    2. Unzip it, open chrome://extensions and turn on Developer mode.
    3. Click Load unpacked and select the unzipped folder.
    See the illustrated guide
  • Connect Google Calendar and Gmail

    1. Open Me & settings → Connections.
    2. Tap Connect next to Google Calendar or Gmail, read the permission explainer, then choose your Google account.
    3. To disconnect, tap Disconnect; you can also revoke access at https://myaccount.google.com/permissions.
  • Cancel Pro

    1. Go to Me & settings → Your plan → Cancel.
    2. On iPhone: Settings → your name → Subscriptions → Trợ lý AI Nhắc việc → Cancel Subscription.
    3. On Android: Google Play → Payments & subscriptions → Subscriptions → Cancel. You keep Pro until the end of the paid period.
  • Delete your account and data

    1. Go to Me & settings → Delete account.
    2. Read the confirmation: tasks, conversations, recordings, minutes and connections will be permanently deleted.
    3. Confirm to delete; Google access is revoked immediately. A Pro subscription on the store must be cancelled separately.

Send a support request

Briefly describe the problem and the device you use.